Prices
Our prices may vary without notice and do not include carriage. For information on postage and packaging please see the sheet shipping. Prices are exluding VAT.
Ordering
Orders may be placed via this website, by e-mail or by post. Please use our order form where possible,please make sure that you give us full information about your choice of item e.g. size, colour, quantity etc. along with your delivery details.
Payment
After you have placed an order you will receive an e-mail from us with the total amount payable.We will ship the order after we have received the payment on our bank account or after we have received a payment confirmation.Note that all bankcosts are for the buyer. Keep in mind we ship Monday through Friday. No orders are shipped Saturdays and Sundays. Do not count weekends when estimating your delivery time.
Our bankdetails are:
Ojoura
Wateringweg 83
2031 EK
Haarlem
The Netherlands
Postbank
Accountnumber: 4316220
Iban: NL98PSTB0004316220
BIC (swift):PSTBNL21
Please note that all metal items fully comply with the EC Nickel Directives
Mistakes
We do try our best to be perfect, but we can make a mistake. If this should happen, please let us know and we will correct the error by return.
Privacy
We respect your privacy. Any personal information we collect from you is for the purpose of processing your order and will not be sold, swapped, or otherwise give out under any circumstances.
Returns
Before returning merchandise, please call +31 23 5339569 or email info@ojoura.com. When your returning has been approved by us you can send the merchandise to the following return address:
Wateringweg 83
2023 SG Haarlem
The Netherlands
Please return items in the original product packaging and include a copy of the invoice in the box.
After we have received the returned merchandise we will prepare a credit invoice and transfer the amount to your bankaccount (less bankcharges).
